5 Common CSR Questions Answered

CSR (Corporate Social Responsibility) has quickly become the buzz term that everyone in investor relations is talking about. Loosely speaking, CSR is the idea that a company of any size should contribute to a better society and cleaner environment, with the understanding that doing so will enhance business operations and competitiveness. With this often comes common CSR questions, so take – for example – Google Green. Google Green is a corporate effort to use resources efficiently while supporting renewable power. Not only does this program lower costs for Google as a business, it drastically impacts the bottom line; Google has seen an overall drop in power requirements for their data centers by an average of 50 percent.

Knowing that we’re not all powerhouses like Google (though the sky’s the limit!), any IR business can benefit from CSR.

That’s why we’ve put together common CSR questions we’re asked all the time. We love CSR so much, we’re here to help answer your burning questions about this area of opportunity for your business.

5 Common CSR Questions Answered

1. Why should I have a CSR section on my website?

This is a question that we hear often, and one that we always love answering.

Implementing CSR on your site will directly and indirectly improve your overall competitiveness in the market. Common advantages of a company that has CSR presence on their site, versus a company who does not, include:

  • Creating shareholder value, which strengthens stakeholder relationships
  • Enhancing brand reputation, both in the community and within the business
  • Improving employee recruitment and retention
  • Highlighting and showcasing responsible leadership

And so much more.

While your business might already be active within your community, it might not translate online. Showcasing a strong CSR section on your website has a plethora of benefits.

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2. Where should I place my CSR section on my website?

When consumers seek out information about your CSR involvement and can’t find it, they assume it doesn’t exist. Make your CSR section on your website clear and easily available. If you’re not communicating responsibility practices, you run the risk of having consumers think you’re not participating at all.

We recommend giving your CSR practices a dedicated section on your IR website. Rogers is a great example; on their consumer-facing site, CSR is easily located as a drop-down beside “Contact Us”. It’s easy to find and even easier to navigate.

3. What should be included in my CSR section?

What is included on your CSR microsite or CSR section of your website is often dependent on your company or industry, but generally we recommend the following to be included:

  • Your history, business and overall economic impact of your CSR endeavours
  • Community Investment section, including a list of highlights from the past year (this could be overall funds donated, employee time spent volunteering in the community and more)
  • News and Media Relations section. This allows you to share dedicated press releases for your CSR activity, including contact information to get in touch with your Communications team
  • CSR report downloads from both current and past years
  • In addition to your News and Media Relations section, an active CSR blog will showcase authenticity from your business and differentiate yourselves from competitors.

What is included in your CSR site is dependent on your overall strategy and goals, though we suggest that you include these four points at minimum.

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4. Who should be involved in creating your CSR strategy?

CSR strategy and implementation comes from your Leadership and Executive team, with involvement from Human Relations and Communications. For a CSR program to truly work, Leadership must pave the way and lead by example.

Human Relations is an important stakeholder in this process because they are often one of the key benefactors of a successful CSR program. A CSR program can be an aid to recruitment and retention, especially when you’re hiring in a competitive graduate market.

5. How can I stand out from my competitors with CSR?

The answer here is authenticity. Your investors and customers have excellent BS meters, so make sure that your CSR communication is authentic in nature.

Be honest about your efforts and activity, but also be honest in areas that need improvement. If you have areas of your CSR strategy that needs improvement, acknowledge this and provide updates along the way.

As you develop your CSR website (or perhaps take inventory of your current site), ensure you are telling your story effectively and honestly. Make customers want to share your content, and tell your own story. If you do not have CSR presence or if you’re not telling your story effectively, your customers might think you’re avoiding or hiding something entirely.

 

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5 analytics to know when measuring web traffic

How well do you know the people who visit your website? Do you know how they find you and what they do when they get there? You might already be measuring web traffic by keeping tabs on how many views you get each day but you could be tracking your user behaviour in far more detail. Website analytics—the measurement and analysis of all your website data—let you do exactly that. However, all factors are not created equal. Below we take you through the important factors to look at, why they matter, and what affects them.

measuring web traffic - engagement

FACTOR: Engagement

WHAT IT IS: The length of time that a person spends actively interacting with your website on their browser.

WHY IT MATTERS: While having a high number of page views can send your dopamine soaring (seriously, it trips the same pleasure centres as a workout, or a really delicious meal), that’s not really what matters. Ten thousand hits doesn’t mean much if each user only stays for the average 15 seconds. Yes, 15 seconds. That’s how long you have (according to this Time article) to get an investor’s attention before they move on to the next company.

WHAT AFFECTS IT: Engagement hinges greatly on content. Mainly, what type and what subject. People will more likely watch a video than read an article. Newsworthy subjects invite longer engagement than time-honoured topics. Design plays into it too, as user-friendliness will keep a person interested longer. For ideas to increase investor engagement on your site, take a look at our post on the subject.

measuring web traffic - bounce_rate

FACTOR: Bounce rate

WHAT IT IS: The percentage of viewers that only visit one page before leaving a website. So, for this factor, a low rate is a good rate.

WHY IT MATTERS: A high bounce rate translates to a lack of engagement. If a user is engaged enough by the first page they visit, they are more likely to click through to another, and another, and to return in the future. Bouncers drive up your page views but if they aren’t engaging, they aren’t investing.

WHAT AFFECTS IT: Again, we come back to content and design. User experience is always at the top of our list of priorities, as it is important for the majority of viewers. This study asked participants what causes them to leave a website, and why, and found that the majority of reasons fall under two categories: issues that reduce a company’s credibility (like not having contact info), and those that waste a user’s time (such as annoying ads). A website with a low bounce rate will have an intuitive design that guides users naturally to additional pages.

measuring web traffic - sourceoftraffic

FACTOR: Source of traffic

WHAT IT IS: The channel through which investors land on your website. Direct sources come to your site, well, directly. They do not pass go, they do not collect $200. They type your URL into their browsers and voila. Referred sources come through any external link that the user has clicked on.

WHY IT MATTERS: Different sources have a different level of investment in what you’re offering. A person who finds you through a search on Google is not the same as someone who clicks a link off a Facebook post. The difference here is active vs. passive sources: the Google-searcher has actively sought out information on a specific topic using keywords tailored to what they’re looking for; the Facebook-user, on the other hand, has stumbled across something they found vaguely interesting enough to click on, but wasn’t necessarily looking for. Active sources means engaged users. Passive sources means more bouncers.

WHAT AFFECTS IT: Where viewers are coming from influences how they will interact with your website. In the example above, you can see that organic, search-engine generated referrals yield more engaged viewers than social media sources. Therefore, knowing your sources can help you determine how best to market your website. SEO will be the best way to target search engine sources and the keyword here is (you guessed it), keywords. Adding relevant terms anywhere they fit naturally makes you easier to find by your target audience. Be careful not to overstuff your content with repetitive words, though. Keywords should appear to be hardly working when, in reality, they’re working overtime. We have some SEO basics for you on our blog.

measuring web traffic - uniquevisitors

FACTOR: Unique visitors

WHAT IT IS: The percentage of views that are from new visitors.

WHY IT MATTERS: Unique visitors mean new eyes—eyes that belong to new potential investors. Like we said earlier, you need to consider more than just your total number of views when analyzing your website traffic. No matter how many times someone accesses your site, if it’s from the same device, they will only be counted as one visitor. So this metric gives you a sense of the size of your audience. If you’ve only been measuring how many visitors you have, as opposed to the percentage of them that are unique, you likely have an inaccurate idea of how many people you’re reaching.

WHAT AFFECTS IT: The issue of unique visitors is a tricky one—return users means you have reliable, engaged followers, but bringing in new traffic increases your viewership to a larger scope of people. Ask yourself what’s more important: the loyalty of a smaller number of followers, or the mass reach of as many users as possible? There’s no wrong answer, it’s all about what’s best for you and your website.

measuring web traffic - mobile_desktop

FACTOR: Mobile vs. desktop

WHAT IT IS: The functionality of a website on mobile devices vs. desktop computers.

WHY IT MATTERS: Everyone is mobile. This study shows that the average person accesses the web through 6 different devices and 12 different sources. These numbers are even higher with millennials. On top of that, users are often plugged in to multiple devices at the same time, making cross-platform usability increasingly important. Mobile optimization is crucial to every aspect of website analytics: the ability to attract a high volume of users, the ability to engage them with your content, the ability to drive them to visit multiple pages, and ultimately, attract them to invest in your company.

WHAT AFFECTS IT: Being mobile friendly affects website traffic in a major way, as 83% of people will leave your site, or switch devices, if it doesn’t function well on mobile. While the above study proves that people (as a whole) use their desktops more than any other device, smartphones are the most-used device among millennials. In order to keep up with the influx of mobile users, your site needs to work across all devices. Users are looking for a seamless, simplified experience. Even a small thing like a phone number that dials automatically when clicked can determine whether an investor will make the call to your company. Take a look at our infographic for a breakdown of the impact of mobile optimization on investor relations.

 

Conclusion

Web analytics is a cross-modal practice where each factor influences and interacts with the other. Knowing the ‘hows’ and the ‘whys’ of user behaviour gives you insider knowledge that you can use to tweak and refine your marketing strategies. Check out our suggestions for the best resources out there to take your website to the peak of your industry and keep it there.

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4 common website design myths

Lightning never strikes the same place twice. Cracking your knuckles will give you arthritis. Mac computers are immune to viruses. All of these statements have one thing in common: most people believe them, but they’re simply not true. When it comes to creating a website, it can be just as easy to succumb to common website design myths. With this week’s post, we aim to reroute you back on the path to stellar investor website design and point out common mistakes along the way.

 

website design myths 1

MYTH NO. 1: All of your website’s important information should appear ‘above the fold.’ That is, you should be able to see it all without having to scroll.

FACT: The fold does not exist.

‘Above the fold’ used to refer to the upper half of the front page of a newspaper. Literally the part that appeared above the fold. Apply this to the internet and we’re talking about anything on a webpage that is visible without having to scroll. In the early days of the internet, users weren’t used to scrolling, so website designers adhered to the trends to make sure viewers didn’t miss important info. It’s intuitive: what’s at the top of the page is what gets the most focus. People won’t think there’s anything below the fold, so they won’t know to scroll. Right?

Not so much. The fold died long ago, particularly when mobile was born. Websites crossed over to mobile, and smartphone apps were introduced, so we came to rely on the constant swipe of the index to bring a constant stream of new information to our fingertips. We became conditioned to scroll, so now we’re used to it. This has translated back to desktop—Apple even dropped the scroll bar from the side of your browser. Why? Because the fold does not exist.

In reality, we spend most of our attention below the fictitious fold (a whopping two-thirds), because we now intuitively scroll on websites, regardless of the device we are using. As long as your investor website design invites your viewer down-screen, you can trust that’s exactly where they’ll go.

 

website design myths 2

MYTH NO. 2: All content should be on my homepage.

FACT: Packing your homepage with a barrage of information will make most users bolt. With a homepage, think welcome mat as opposed to full-blown surprise party. This is your first impression. Your storefront window. Your launch pad into another dimension. Your gateway to the next frontier…

Okay, you get it. Don’t load your homepage with text-heavy paragraphs and long-winded explanations of what you’re all about. Do show this through eye-catching images and punchy headlines. Straightforward statements that sum up your vision and your industry chops are more likely to entice viewers to scroll and click their way through your site.

A homepage is like the cover page of a third-grade poetry booklet: a collage of snapshots of the stunning work held within its pages, not a down-to-the-syllable summary of each poem. Investors will seek out the information they need; all you have to do is guide them there. These are the companies we think do this best.

 

 

website design myths 3

MYTH NO. 3: As long as it works on desktop, the website is good to go.

FACT: The majority of investor website traffic comes from mobile sources, making this one of the most damaging website design myths of all. Whether on a tablet or a smartphone, more and more people are using their mobile devices as their primary access point to the internet. With the ever-changing release of new screen sizes, transferability and adaptability are the keys to accessibility when thinking about investor website design.

Being optimized for mobile covers more than just being easy to read. The layout needs to function, downloadable content should be easy to access, features have to load quickly, and e-newsletters need to adapt. The majority of consumers will move on from your website if it doesn’t operate well on mobile. Let’s make this a priority.

For more hard stats on the importance of mobile optimization, see this post on our blog. For tips on creating the best investor mobile experience, click here.

 

website design myths 4

MYTH NO. 4: A great design is all people want.

FACT: Bells and whistles do more to distract than attract. In other words, less is more. Highlighting your company’s strengths through simple, compelling images will get your story across more effectively than a visual overload of design elements.

Content is actually more important than design elements. Think of it this way: at a restaurant, outstanding service goes a long way to make up for bad food, but bad service can almost always kill a good meal. Same goes for your website: killer content will hold up a not-so-solid design, but an overactive design won’t make up for poor content. When content comes first, you will attract investors to the points you want to emphasize without over-doing it with design.

Want to know more about how to channel your content on your website to make yourself a major player in your industry? Download How to establish yourself as an industry thought leader though your website. 

 

Conclusion: Be simple, be accessible, be successful.

It doesn’t take much to create a website that will draw investors in and keep them there, as long as you do it right. Here are the key takeaways from what we’ve discussed to avoid succumbing to website design myths.

  • Stay up to date with user trends and how they interact with websites and access content
  • Increase the reach of your site through mobile optimization
  • Resist the urge to plaster your site with over-the-top visuals and bright fonts

How your information is delivered is just as important as what you’re delivering and falling victim to website design myths can derail you from reaching your final vision for your site. By following these points, you can bring what counts to the forefront: what you stand for, what you can accomplish, and why you’re worth the investment.

 

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7 pain points that mean you need a new website

Introduction: how to know if you need a new website

Since the website redesign spectrum is all over the place, it can be hard to know if you need a new website. There are large public companies who haven’t changed the look of their website in decades, while other companies of the same size (like General Electric) are constantly challenging themselves digitally by adding new website trends, social media platforms, videos, and presentations. So how do you know where your company fits in all of this? We don’t mean you need to be keeping up with every single digital trend-that would just get tiring. We’ve compiled a few ‘pain points’ that website viewers commonly feel when viewing a website. If your website suffers from any of these frustrations, you probably need a new website. A whole new site can sound like a big undertaking, especially if you’re looking for outside help. Here’s a quick eBook on how to pick the right website agency.

Pain point #1: Not compatible with modern browsers

Ever heard of BrowserStack? This online tool allows you to type in your website’s URL and run it through every new and older version of of Internet Explorer, Mozilla Firefox, Google Chrome, and more. If your current website isn’t looking so pretty on the newer versions of these browsers (or newer versions of Android and iOS devices) it’s time to start thinking of an upgrade. It should be compatible with most older versions too, but dinosaur websites can’t hang. We recommend that before IE 9 just needs to upgrade.

Pain point #2: You’re not mobile-friendly

This one’s a biggie. Check to see how your website looks on a smartphone and tablet. Do you have to zoom in on the screen to click buttons on the page? Is it really hard to type in your information on contact forms? Is it impossible for you to navigate to another page without clicking two things you didn’t mean to? A non mobile optimized website is very frustrating for your website viewers. Make sure one size fits all.

Pain point #3: Outdated design

Again, we’re not saying your website always has to be the latest and greatest in website design trends. But if it’s been over three years since you last upgraded your website’s design, you’ll probably need a new website. Remember the internet design trends of five or ten years ago, with neon flashing glitter letters and scrolling text on banners? It’s not just about looking good; a quality website design looks good on your company as well. It shows that you’re keeping up with the times and kept informed.

Pain point #4: No on-page content strategy

Remember that a website’s main purpose (especially the homepage) is to give users and potential investors the necessary information to make an educated decision and hopefully decide to contact you to find out more. Our digital attention span is getting shorter and shorter nowadays, especially with so many companies converting their messages to short, bitesized videos. No one wants to navigate to a website with lots of useless content and confusing pathways through the site so they are unable to find the information they  need.

Pain point #5: Content isn’t optimized for searches

Search Engine Optimization (or SEO) is a term that’s not going away anytime soon. When someone has an issue that your company  solves, they’ll most likely search for the answer on the internet. Make sure your content is optimized for search engines so that when someone Googles their question, your website pops up! SEO is a bit tricky to implement, but here are some SEO basics to know before a website redesign.

Pain point #6: You can’t update your own content

This is a huge pain point if you’re a public company and constantly need to update your investor section with the latest news release, or publish your quarterly numbers or an annual report. You need the help of a good content management system (or CMS) to be able to access the backend of your site and make the necessary updates.

Pain point #7: You like you competitor’s website better

Time for some honesty here. If even you love a competitor’s website more than your own, then all your customers or potential investors are bound to as well. A great website establishes you as an industry leader and makes you seem much more on top of your game than competitors websites who just can’t get it together.

Conclusion: okay, so what’s the next step?

If you’ve concluded from the above pain points that you need a new website, what are the next steps you should take? You want to decide if it makes more sense for your company to hire a website agency to take over, or possibly multiple specialized agencies to refine your full digital presence? Here’s the difference between full service agencies vs. niche agencies. If you want a more specific look about what to do when looking for an agency, download The Complete Checklist for Hiring a Website Agency below!


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Great website design examples to inspire your own

Introduction: design trends aren’t only for the ‘flashy’ companies

While we’ve written many blog posts about making sure your homepage is more than pretty, today we’re focusing on the design itself (so you have our full permission to ‘ooooh’ and ‘ahhhhh’). We pulled some great website design examples below, so you can see how both our clients and companies from all industries have managed to incorporate new website design elements. The below websites show that you don’t have to be Apple or Tesla to have great web design. Every company of every industry can benefit from these trends. How can you utilize some of these elements in your company’s website?

Inspired to start your own website design project? What are you supposed to talk about when you call an agency? Before you get overwhelmed, download our Complete Checklist for Hiring a Website Agency!

 

Great website design examples that follow current trends

Trend: large background images

1. Warby Parker

The white space of Warby Parker’s main website ensures that the big background images pop. The overall stripped back and clean design also mimics Warby Parker’s fresh young vibe as a brand.

 

great website design examples

 

2. B2Gold Corporation

Large background images are great for CSR sections of any public company website. Here’s an example the Social Responsibility section of a website we did for our friends at B2Gold. The images describe their social impact better than any paragraph on the page.

 

great website design examples

Trend: background video

3. Paperless Post

This is one of our favorite websites lately. Paperless Post does almost all their work from their website, so it had to be both beautiful and simple to use. The background video on the homepage shows examples of different scenarios in which their cards are used.

 

great website design examples

 

4. Uranium Energy Corporation

We helped UEC include background video to their website redesign to showcase their projects (as well as make their homepage really pop). Similarly to Paperless Post, this video also showcases their product to their audience.

 

great website design examples

Trend: mobile first design

5. Elespacio

Elespacio is a Spanish digital agency who recently won an award for their mobile first website design. Their scrolling homepage banners look just as beautiful and are just as easy to scroll through on mobile as they are on a desktop computer.

 

great website design examples

 

6. EXL Service

We’ve written about the mobile-first design of EXL, a decision-analytics and operation management provider company, before because it’s one of the best examples of mobile first websites we’ve seen. The best mobile websites make the user forget they’re even viewing from a smartphone or tablet because they don’t feel constricted by the device in any way.

 

great website design examples

Trend: long scroll

7. Apple

There are many companies that artfully include a long scrolling page to highlight products or elements of their website, but Apple does it the best. Complete with subtle animation as a user scrolls, the long scroll really captures the company’s story.

great website design examples

8. Rise 

Shoutout to a local company! Rise is the ‘future of HR’, or a people and culture platform. They recently rebranded and redesigned their website, and we love the long scroll they’ve incorporated to better tell their story.

great website design examples

Conclusion: know the trends, no matter who you are

In paring great website design examples from one ‘cool industry’ company with an example of how a lesser known company can also use these trends, we hope to inspire you to get thinking about how anyone can really implement great web design. Not sure where to start your redesign project, or if you’ll need the help of an agency? Download the checklist below to see if you need the help of professionals!




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What is a full service digital marketing agency?

Introduction: You have many options for your website project

If you’re considering a website redesign project or want help planning your digital marketing strategy, a full service digital marketing agency is one of the options you’ll come across in your research. The word is one thrown around a lot in our industry, but what does it really mean? Also, you may be wondering if it’s better to work with a full service agency or multiple niche agencies. This blog will cover the differences between the two and why, in our opinion, a full service digital marketing agency is the way to go.

Want to know some specific steps to take when choosing a website agency, or specific questions to ask them? Check out The Complete Checklist for Hiring a Website Agency!

 

What is a full service digital marketing agency?

A full service agency manages all aspects of a company’s digital presence. While their services may focus on one area, such as website design or development, they also help clients with the strategy and execution of many other parts of digital, including social media, search engine optimization, content strategy and creation, and more.

what is a full service digital marketing agency?

What is a niche agency?

A niche agency, also sometimes referred to as a specialized agency, is a digital agency who only works in a very specific aspect of digital marketing. Often, companies turn to multiple niche agencies when thinking of reevaluating their website presence. It’s a possibility to hire one company to control your social media presence or, even more specific, to hire one company to control your Twitter, another company to control your Instagram, and so on.

Should I work with one full service agency or with multiple niche agencies?

A question many companies face once they’ve decided they want to revamp their digital presence is: ‘Do I hire several niche agencies, with one taking over Twitter strategy, one my website, one my Google analytics, and one my content writing? Or do I hire one agency that can help me in all of these channels?’ When making a choice, it’s important to think about your company’s goals. If you’re a larger company and your main priority for your digital presence is efficiency, then hiring different niche agencies may not work unless you have an employee responsible for keeping contact and communication open with each of them. However, the niche agencies are niche for a reason. Why wouldn’t you hire someone to control your Instagram who lives and breathes nothing but that specific social network? Unsure about what your specific goals are? No problem. Here’s a few points to consider:

Analytics and reporting

Niche agencies can dig deep into one platform for you and know exactly what to do with the data for that platform. Full service digital marketing agencies tend to look at analytics over the whole spectrum: what does the social media data vs. the website data look like, and what is that telling us?

What is a full service digital marketing agency?

One aspect or many?

Is your goal to gain exposure and followers on one specific aspect of your digital marketing strategy, or do you want to see what your digital presence looks like as a whole? Niche agencies are better at specifics for the platform you’re consulting with them on, while full service digital marketing agencies will look over everything.

Experience

Of course a niche agency will have a full service agency beat when it comes to experience, learnings, case studies, and feedback for the particular platform they work for, as they focus on it everyday. However, a full service digital marketing agency will be an expert in the digital space. If you want to figure out how these platforms can link together to align with your company goals, a full service agency will know how to create those pathways between platforms.

Brand voice

Full service agencies are more likely better at coordinating one brand voice across all your digital platforms, as they’re managing all of them and providing strategy. Niche agencies will be well versed and able to effectively speak to the audience for the one platform you’re paying them for.

What is a full service digital marketing agency?

Why we recommend a full service agency

In order to have an impactful digital presence, all aspects of it including your website, social media tools, presentations, and, for public companies, investor marketing materials, need to be effectively working together. Full service digital marketing agencies promise fluidity and cohesiveness when it comes to your company’s messaging, goals, and the way you to speak to investors. Multiple niche agencies will be harder to coordinate and sync together when looking at the digital components of your company.

 

Conclusion: Think about your company’s goals

As we said above, when choosing you need to first assess what your company’s main goal is in wanting to refine your presence on the web. Are 90% of your customers accessing you on Twitter or LinkedIn? If so, hiring a niche agency specifically for social media may work. If your website, presentations, email marketing, and more need to be synced up with the same brand voice, start talking to some full service digital agencies. Not sure what questions to ask any agency when you finally do decide? Download the Complete Checklist for hiring a website agency. It’s right below!



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7 reasons why companies hire website agencies

Introduction: Do I need to hire a website agency?

There are different routes you can take once you’ve decided that you want a new website or want to revitalize your old one. With companies like Wixx, Weebly, and WordPress (why all the ‘w’s? we wonder) offering you the build-it-yourself platform, it’s a valid point to wonder why companies hire website agencies. This week’s blog breaks down common reasons companies seek out an agency to help with their digital marketing needs. If you want more specific advice on what you need to be asking an agency once you talk to them, download The Complete Checklist for Hiring a Website Agency. 

 

7 reasons why companies hire website agencies

1. Agencies are often one-stop shops

Many companies, especially publicly traded ones, go into a website redesign project imagining that new colours and crisper images are the only thing holding them back from better website traffic and more email signups. What usually ends up being the case, however, is that upon researching further the company realizes that what they’re really looking for is help with their entire digital marketing strategy. Beyond just a website redesign, this can include content strategy, social media support, opportunities for mobile optimization, as well as looking at the latest digital trends. A reason why companies hire website agencies is because they feel comfortable knowing one group can take care of their digital presence.

 

 

7 reasons why companies hire digital agencies

2. Personalized support

While the DIY website builders have help lines and support pages, there’s thousands of people at once, from individuals to larger companies, who are learning how to use their service. Many companies choose to hire agencies for the personal touch of a client/vendor relationship. If we’re talking public companies, the space of website compliance and mandatory releases and filings can be tricky for anyone to understand. It’s helpful to know there are people standing by who do this for a living and are able to give personalized suggestions and assistance.

 

 

7 reasons why companies hire digital agencies

3. Continued website maintenance

This is especially true for publicly traded companies, who are mandated to keep the public updated on their activities, and who publish news releases and company information frequently. Purchasing a monthly support package from an agency ensures that your website stays updated with all the information you need. Also, with the digital world evolving at the speed of light, your website may not be up to standards in a year from now, or might not render well on a new device that comes on the market. Website agencies are on top of the latest updates and trends, so will make sure your website is at the highest possible standard.

 

 

 

7 reasons why companies hire digital agencies

4. Safety and security

DIY website builders like WordPress are open source, meaning that the code of their website is accessible to anyone who wants to look through it. The sheer multitude of people with open access to the WordPress process inevitably also makes it an easier platform to hack into. Companies with sensitive information who want to make security of files a top priority often look to website agencies for their website project. Website agency servers are more secure, especially if they have build their own content management system (CMS) to create and update content.

 

 

7 reasons why companies hire digital agencies5. Design originality

Another reason why companies hire website agencies is for the in-depth approach many agencies take to learn about their client and their goals with a new website project. The DIY website builders implement click and drag systems, and anyone can buy a design they like the best. Companies seek out website agencies when they have specific targets in mind, or want their website design to be 100% original to their story. Most agencies have some sort of ‘discovery meeting’ or learning session before they begin design to get to know their client’s style.

 

 

7 reasons why companies hire digital agencies

6. Expertise in the industry

We recommend that companies looking to hire a website agency should look for agencies with expertise within their sector. A company in the natural resources industry will have different website goals and a different content strategy than a retail company. Website agencies are often available for content strategy consultation, and can guide companies through the types of content their target market will want to see first.

 

 

7 reasons why companies hire digital agencies

7. Websites get stale

If we can get away with this one without the cheesy music starting to play: a website is a living thing. Once a site’s finished, it doesn’t just sit there, looking perfect, forever and ever. In a few years, after the iPhone 64 has been released, your website probably won’t look so hot if it hasn’t been updated with the latest design trends. A reason why companies hire website agencies is because they don’t have the time to be thinking about how their website looks, especially on all the different devices out there. Website agencies are on top of the trends and latest updates (it’s our job). They think about this part and let you know if something needs to change so you don’t have to worry.

 

Conclusion: Think twice before you drag-and-drop

We hope this gave you a brief overview of some of the main challenges our clients face when they come to us for a website redesign. Though DIY website builders are a lot cheaper to build, factors like safety, constant maintenance, and keeping the site fresh for years to come are why companies hire website agencies to do the job. Think about the most important goals for your company and decide from there.

 


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5 examples of the best public company About Us pages

Introduction: what are the keys to an ‘About Us’ page that converts investors?

As a public company, your About Us page is where you showcase your story and opportunity to both your clients and investors. Just as we discussed with homepage designs last week, the most important part of your public company About Us page is to provide easy access to all information. Think about your company goals, your values, and your vision for the future. Will investors be able to tell right away your plans? Have you considered adding a message from the CEO? Below are some great examples we’ve found from all industries to get you inspired.

Download the 10-point checklist to convert investors on your About Us page  to get specific reccomendations on how to make your company stand out to investors.

best public company About Us pages

The best public company About Us pages

Here are some stellar examples we’ve found around the internet of the best public company About Us pages.

1. Nike

Nike’s About Us page shows us a perfect blend of eye-catching designs and information accessibility. The main tagline articulates their mission clearly, and follow up boxes below break out the four pillars of their company with opportunities to learn more.

 

Nike About Us page

2. Keurig Green Mountain

As Keurig’s website is a giant point of sale for them, their About Us page is an entirely separate website. Their main banner showcases a featured story and letter from our CEO (which is always a good idea). Similarly to Nike, beneath the main banner are nicely laid out portals to access more information about sustainability, careers, and most recent press releases.

Keurig About Us page

3. Anglo Gold Anglo Gold Ashanti

As a global gold producer, Anglo Gold Ashanti’s main objective for their About Us page was to showcase their global presence. Beneath their five key business objectives, they’ve included a visual representation of their company’s growth with the informative tagline ‘four regions, 9 countries, 19 operations’.

Anglo Gold Ashanti About Us Page

4. Salesforce

Salesforce’s About Us page really steps up its design game with looping background video, bold colours, and full screen imagery. It’s still very easy, however, for a user to find all the necessary information. Salesforce also included a space on their About Us page for testimonials and awards, which boosts their credibility with consumers and investors.

Salesforce About Us page

5. Teck Resources

We have a bit of a crush on Teck Resources’ website lately and we’re not ashamed of it. With their About Us section, Teck places attention on their company history. To showcase their proud history, they’ve created an interactive timeline. Users can easily jump to a decade and explore the over 100 years of growth in a highly visual way.

Teck Resources About Us page

Conclusion:

There should be an even spread between great design and easy access to information on your about page, just like we talked about last week with the best homepage designs. Want some concrete tips about what to include on your company’s About page? Take a look at our 10-point checklist for the best corporate About Us page. Download it below!



The 10 point checklist for a great corporate About Us page




The best public company homepage designs

Introduction: Homepage is where the heart is

Your website homepage is your first impression. Like all first impressions, you get about five seconds to make a good one. Many think that in order to have the best public company homepage, it’s all about the design work. A beautiful design is great to have, but more importantly than just looking good is creating a portal of information that efficiently leads investors to the crucial pages of your website. For more information, check out these 11 must-have elements on any homepage design.

 

What is the main goal of your homepage?

We love the ‘storefront window’ analogy because it illustrates the importance of both the homepage and all the website information within. Stores decorate their windows to entice customers and place their shiniest merchandise in the front. What is the main objective of that window, however? It’s not to be the prettiest window on the block. It’s to get customers inside, and to make a sale.

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As a public company, you should be thinking the same way about the homepage of your website redesign. Though having a visually compelling and interactive front page will certainly help, the most important function of a homepage is to serve as a gateway to the most important information on your website. Pages, for instance, where investor information like presentations and forms to request more information can be accessed. It’s crucial as a public company to remember that when it comes to your homepage, there should be a balance between the coolest design and easy access to information.

Best public company homepage examples

Here are some shining examples we’ve found of public company homepages that include that perfect balance of useful information and visual appeal.

Cisco Systems – ‘Quick Tasks’ bar

Cisco’s homepage features a secondary navigation bar offering quick links to the most frequently visited pages of their website.

best public company homepage designs Cisco

Eguana Technologies – Signup space on the homepage

Eguana Tech’s longer homepage offers quick blurbs about the most important pages of their website, with easy access buttons after each paragraph. The top of their homepage also offers an email sign-up function, so those wishing to keep informed don’t have to navigate to the contact page to enter their information.

best public company homepage designs Eguana Tech

Shopify – Benefits and ‘free trial’ button

Shopify knows their most important goal is getting customers started with a free trial, so the big pink button is the first thing someone sees when landing on their homepage. If customers need a little more convincing, however, beneath the main banner offers the reasons why Shopify is the best location for an online store.
Shopify homepage free trial button

Newmont Mining – Straightforward navigation

Sometimes with a homepage, there’s more than one main course of action you want viewers to take right away. With Newmont Mining’s homepage, an easy-to-navigate square layout promotes the most important information: their latest news, their blog posts, their fourth quarter results, and a featured video. The straightforward design makes choosing easy.

best public company homepage designs Newmont

Conclusion: Do what works for you

If you produce tons of great thought leadership content, maybe a goal of yours should be to funnel visitors to your blog section. If you just released your quarterly results, you should publish the document front and centre on your homepage banner to make investors’ jobs easier. As we’ve said before, it’s all about accessibility and a great user experience. Each example above works well because the public companies knew their strengths and their goals and aligned the two.




11 must-have elements for your homepage design




3 simple ways to engage investors on your website

Introduction: Get investors to listen up

Your website is your first impression when it comes to getting attention of the investment community. With such a short window of time to grab that attention, how do you guarantee they’ll listen to your story? We’ve written many blogs that got really in-depth and technical about ways to make your investor website stand out, and we encourage you to read them if you’ve got the time. But this week, we’re giving you a quick one-two (three) punch of three easy takeaways that you can implement on your website right away to gain investor attention.

 

1. CEO Message or Project Video

Videos are great because they have the ability to clearly and efficiently convey a message. Think videos aren’t useful for public companies, or for your industry? Think again. Our friends at Brazil Resources Inc. needed a way to communicate their plan for the future to their shareholders, especially with the tougher markets. The CEO and Chairman were able to touch on all the market opportunities for the company. The video emphasizes that a downturn can be the best time to grow a new company.

3 simple ways to keep your investor website engaging

2. Investor Highlights Page

Investors are short on time, so your investor website should give them all the info they need to know right away, in a visual and engaging way. Check out how BRI’s investor highlights are displayed below. The first element a viewer sees when clicking onto BRI’s IR site is a visually appealing highlights area. Each area focuses on a strong tagline informing investors why the company is worth the investment. ‘Strong Management’, ‘Strategic Acquisitions’ and ‘Why Brazil?’ answers the questions investors have before they even need to ask them.

3 simple ways to engage investors

3. Mobile-friendly reports and presentations

If investors are interested in learning more about you, they’ll most likely try to locate your most recent annual report or investor presentation. It’s important to make sure all that important info is presented with ease. Investors will thank you for it. And make sure it’s mobile-friendly! How easy is it for investors to click your presentation link on their phones and have the material pop up? Check out how Teck Resources and BRI showcase their reports with ease on desktop and mobile.

 

3 simple ways to engage investors on your website

3 simple ways to engage investors on your website